Welcome to Dorek Travel! Renting a car with us is simple, fast, and reliable. Whether you're traveling for business, leisure, airport transfers, or long-distance trips, Dorek Travel ensures a smooth and stress-free rental experience. Here’s how our process works:

1. Browse & Select Your Vehicle

  • Explore Our Fleet: Browse our wide range of vehicles—from compact economy cars to premium SUVs and executive models. We offer options to match every budget and travel need.
  • Customize Your Search: Filter by vehicle type, pick-up location, rental dates, and additional features such as a baby seat or Wi-Fi device.
  • Check Real-Time Availability: View updated availability and pricing instantly. If your preferred vehicle is booked, we’ll recommend suitable alternatives.

2. Reserve Your Car

  • Choose Your Rental Duration: Select your pick-up and return dates—daily, weekly, or monthly rental options available.
  • Add Optional Extras: Include extras such as additional drivers, full insurance, or roadside cover.
  • Review Your Booking: Confirm vehicle details, rental period, and the total cost with full transparency.
  • Secure Your Reservation: Complete your booking via our secure payment process. We accept major payment methods, including mobile money and bank transfers.
  • Instant Confirmation: After payment, you’ll immediately receive a booking confirmation via email and WhatsApp with your reference number.

3. Collect Your Vehicle

  • Pick-Up Location: Collect your car at our Greendale office or request a delivery service to your preferred location (fees may apply).
  • ID & License Verification: Present your valid driver’s license and ID/Passport upon arrival.
  • Vehicle Inspection: We will inspect the vehicle with you, record any prior damages, and walk you through the car’s features and emergency procedures.
  • Sign the Rental Agreement: Review and sign the rental contract. Our team is available to answer any questions.

4. Enjoy Your Trip

  • Drive with Peace of Mind: Our cars are serviced, clean, and fully ready for your journey—whether it's around Harare or across Zimbabwe.
  • 24/7 Roadside Support: In case of breakdowns, emergencies, or tire issues, our support team is available anytime.
  • Fuel Policy: Cars are provided with a full tank. Return with a full tank to avoid refueling charges.

5. Return the Vehicle

  • Return to Agreed Location: Bring the car back to our office or an approved drop-off point. You can also request pick-up from your location.
  • Inspection Upon Return: We’ll do a quick inspection to confirm the vehicle’s condition and mileage.
  • Settle Any Balance: Any extra mileage, fuel charges, or optional services will be settled at return.
  • Receive Your Receipt: A final invoice and refund details (if applicable) will be sent via email/WhatsApp.

6. Join Our Loyalty Benefits (Optional)

  • Earn Rewards: Frequent renters earn points and discounts for future rentals.
  • Exclusive Offers: Get early access to promotions, new vehicle additions, and seasonal deals.

 

Need Help?

Our support team is always ready to assist you with bookings, inquiries, or rental guidance. You can reach us anytime during working hours.

Why Rent With Dorek Travel?

  • Wide Fleet Variety: From economical city cars to luxury SUVs.
  • Flexible Rentals: Daily, weekly, monthly, and long-term options.
  • Transparent Pricing: No hidden fees—clear terms and honest rates.
  • Exceptional Service: Friendly staff and fast, professional support.

Get Started Today!

Ready to drive? Browse our fleet, choose your car, and make your booking with Dorek Travel. Your journey begins here.

Contact Us

  • Address: 10 Kennedy Drive, Greendale, Harare, Zimbabwe
  • Hours: Mon–Fri: 7:30 AM – 6:00 PM | Sat: 8:00 AM – 3:00 PM | Sun: Closed (Emergency rentals available)
  • Email: info@dorek.co.zw
  • Phone: +263 77 262 3103 / +263 71 359 1784
  • Live Assistance: Call or WhatsApp anytime for rental inquiries
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